CSR LBN Onboarding for Transport Partners
We have free online training available for Transport Partners on how to onboard and setup an account for the LBN Portal to work with CSR.
You will be guided through how to:
- Place a free SAP Store order
- Activate a SAP Store account
- Activate a LBN account
- Access URL with login credentials
- Accept connection request
This training has been developed specifically for Transport Partners, to guide them through the LBN Portal when working with CSR.

Welcome to CSR’s training video series for Transport Partners to learn how to use the LBN Portal when working with CSR.
The training videos demonstrate how to execute the required steps in the LBN Portal as a Transport Partner for CSR.
Please select any of the videos below and click ‘play’ to begin
Freight Order Confirmation
(desktop)
Confirm Driver & Vehicle Information
(desktop)
Dispute Management
(desktop)
Review Dock Appointments
Freight Order Confirmation
(mobile)
Confirm Driver & Vehicle Information
(mobile)
Dispute Management
(mobile)
Review Freight Settlements

Quick Reference Guides (QRGs)
CSR’s Quick Reference Guides (QRGs) are short, sharp instructions to refer to as needed, and help you troubleshoot or remember key functionalities within LBN.
Laid out to include screenshots and key tips, these quick reference guides cover CSR’s required process steps in the SAP LBN Portal
QRG Confirm a Freight Order
Click the button to download a PDF version of the QRG.
QRG Confirm Driver & Vehicle Information
Click the button to download a PDF version of the QRG.
QRG Review Dock Appointments
Click the button to download a PDF version of the QRG.
QRG Review Freight Settlement
Click the button to download a PDF version of the QRG.
QRG Perform Dispute Management
Click the button to download a PDF version of the QRG.
Driver FAQ’s
Click the button to download a PDF version of the Driver FAQ’s.

Welcome to CSR’s training video series for Transport Partners to learn how to onboard to the LBN Portal.
Introduction
SAP Store onboarding
SAP LBN Onboarding
For downloadable onboarding Instructions click here